BLUETTI EP500Pro Solar Power Station | 3000W 5100Wh

FAQS

• Q1: Can it connect to the BLUETTI B230/B300 expansion batteries?

  A1:

  Yes. You can connect it with B230/B300 battery with the DC input cable and P090D to MC4 cable*.
  * Sold separately.

• Q2: Does EP500Pro support App control?

  A2:

  Yes. Once connected via WiFi or Bluetooth, the BLUETTI App will enable you to control the EP500ProPro remotely, like switching the working mode and upgrading the firmware.

• Q3: Can I use EP500Pro as a UPS?

  A3:

  Yes. It supports four UPS modes:
  1. Standard UPS.
  2. Time Control UPS (Pay less for higher electricity consumption).
  3. PV Priority UPS (Recommended for regions with sufficient solar energy). 4. Customized UPS.

• Q4: How do I connenct this to my home main panel?

  A4:

  BLUETTI recommends a competent and trained licensed electrician undertake the task.
  Connect the wires of critical equipment from your house electric panel to BLUETTI Smart Home Panel*.
  Then connect EP500Pro to the Smart Home Panel.
  * Sold separately.

• Q5: What is the UPS switching time?

  A5:

  There are two types of working conditions of UPS for EP500Pro system.
  1) No delay for online UPS;
  2) 20ms from standby UPS.

• Q6: What is the maximum input charging power of the BLUETTI EP500Pro?

  A6:

  4,000W Max.

• Q7: How can it reach 3,000W AC recharging?

  A7:

  Plug it to a 30A wall socket with the 30A AC charging cable*.
  * Sold separately. (Click here to learn more.

• Q8: What kind of solar panels should I choose for EP500Pro?

  A8:

  PV input requirements for EP500Pro:
  Open Circuit Voltage: 12-150V
  Input Power: 2,400W Max.
  Include MC4 connectors.
  Highly Recommended:
  6x BLUETTI PV120: ≈8hrs*.
  5x BLUETTI PV200: ≈6hrs*.
  3x BLUETTI PV350: ≈5.5hrs*.
  * For reference ONLY.

• Q9: Can I use my solar roof to charge the EP500Pro?

  A9:

  Yes, but please note your solar roof should have:
  1. NO micro-inverter
  2. an open-circuit voltage of 12-150V
  3. MC4 connectors
  However, when the OCV falls in 150-550V, you can also use BLUETTI D300S* to step down the voltage and achieve solar charging.
  * Sold separately.

• Q10: Can I connect two EP500Pro together for more power (240V Split Phase Bonding)?

  A10:

  Yes. With the Fusion Box (P030A), you can connect two EP500Pro in series for 240V/6,000W output.

• Q11: Can EP500Pro connect with EP500?

  A:

  No. Only EP500 to EP500, or EP500Pro to EP500Pro is acceptable.

• Q12: Can it charge and discharge at the same time?

  A9:

  Yes.

• Q13: How do I know whether my appliance can work well with the EP500Pro?

  A13:

  Calculate the total wattage of your devices. EP500Pro should work if the load doesn't exceed its rated 3,000W.

• Q14: How long can it run my device?

  A14:

  Running time = Battery capacity × DoD × η ÷ Device rated power
  DoD refers to Depth of Discharge and η is local inverter efficiency.
  For EP500Pro, both DoD and η are 90%. If you run a 1,000W microwave oven with it, the running time will be:
  5,100Wh × 90% × 90% ÷ 1,000W ≈ 4.1hrs Note:
  1) The formula is NOT suitable for inductive loads with compressors, like refrigerator, air conditioner, etc.
  2) The above data is for reference ONLY.

• Q15: Is the EP500Pro power station waterproof?

  No. Also, please do NOT store it in a humid environment for a long time.

• Q16: When I keep the power plugged in, will EP500Pro stop charging automatically when fully charged?

  Yes. And when the SOC is less than 100%, EP500Pro will automatically charge again without damage to the battery.

• Q17: Is it possible to replace the built-in battery?

  No. If the internal battery pack is faulty or even dead, please contact BLUETTI Customer Service.

• Q18: How is it different from the EP500?

  The main differences are:
  1) Output power : 3,000W AC power for EP500Pro, while 2,000W for EP500.
  2) Solar Input: 2,400W for EP500Pro, while 1,200W for EP500.
  3) AC Input: 3,000W for EP500Pro, while 600W for EP500.
  4) Output Port: EP500Pro has one more 100W USB-C port and 1 NEMA L14-30 port.
  5) Recharging: EP500Pro supports charging from car cigarette lighter and lead-acid battery, while EP500 doesn't.

• Q19: How is it different from the AC300?

  The main differences are: 1) Battery: AC300 has no built-in battery and must work with B300, while EP500Pro connects with B300 only for capacity expansion. 2) 30A AC Output: EP500Pro has an L14-30 port while AC300 has a TT-30 port. 3) Maximum Input: 5,400W for AC300 with two B300, 3,000W with one B300, while 4,000W for EP500Pro. 4) Weight and Dimensions: AC300 is smaller.